Privacy Policy

Personal Data Collection Statement (PICS) 
This Personal Data Collection Statement ("PICS") outlines how your personal data is gathered, utilized, and shared in accordance with applicable data protection and privacy laws. By using this website ("Website") or purchasing products through it ("Products"), you agree to the terms below:

1. Purpose of Data Collection and Use
We collect and use your personal data for the following purposes:

  • To provide access to our Website and deliver Products to you.
  • To share relevant information with authorized third parties, as outlined below.
  • To allow you to request access to, correct, or update your personal data.

Please note that this PICS may be updated periodically, so we recommend reviewing it regularly.

2. Applicability
This PICS applies to personal data collected from the following individuals:

  • Visitors: Individuals who browse our Website.
  • Users: Individuals who purchase or receive Products through our Website.
  • Contacts: Individuals who contact us via the Website, email, or other communication channels.

3. Personal Data We Collect
We may collect, store, process, transfer, and use the following types of personal data:

3.1 Visitors

  • IP address or unique device identifiers (mandatory).

3.2 Users

  • Username.
  • Account password.
  • Full name (mandatory).
  • Email address (mandatory).
  • Billing and delivery addresses (mandatory).
  • Payment information (mandatory).
  • Telephone number.

3.3 Contacts

  • Full name (mandatory).
  • Email address (mandatory).
  • Any other personal data you voluntarily provide.

Please note: Failure to provide mandatory data may limit our ability to deliver Products, respond to inquiries, or grant access to the Website.

4. Purpose of Data Use
Your personal data is used for the following reasons:

  • Product Provision: Managing orders, accounts, billing, and payments.
  • Website Functionality: Analyzing usage to optimize the user experience.
  • Customer Service: Responding to inquiries, feedback, and support requests.
  • Security: Ensuring data integrity and preventing fraud.
  • Legal Obligations: Complying with legal, regulatory, and official requirements.
  • Direct Marketing: With your consent, sending promotions and updates (see Section 9).

Your data will not be used for purposes other than those mentioned unless:

  • You explicitly consent to the use.
  • The use is directly related to the original purpose.
  • It is permitted under applicable laws.

5. Data Sharing
We may share your data with:

  • Internal Parties: Employees, officers, and subsidiaries.
  • Service Providers: IT providers, payment processors (e.g., Shopify, PayPal), product suppliers, analytics services, and cloud storage providers.
  • Advisors: Legal, financial, and accounting professionals.
  • Regulatory Authorities: As required by law or for fraud prevention purposes.
  • Corporate Transactions: In the event of mergers, sales, or reorganization.

Any data shared with third parties is protected by confidentiality agreements or similar safeguards. We will obtain your consent for sharing data with entities not listed above.

6. Cookies
Cookies enhance your browsing experience. Our Cookie Policy provides details on their use, including:

  • Types of Cookies:
    • Session Cookies: Temporary, deleted after browsing.
    • Persistent Cookies: Stored for future visits.
  • Categories of Cookies:
    • Necessary: Ensure Website functionality.
    • Performance: Analyze and improve Website use.
    • Functionality: Remember user preferences.

By using our Website, you consent to cookies unless disabled in your browser settings. Disabling cookies may affect Website functionality.

7. Data Retention
We will retain your personal data only for as long as necessary to fulfill its purpose or comply with legal obligations. Once the retention period ends, data will be securely deleted or anonymized.

8. Access and Correction
Under the Personal Data Protection Ordinance (PDPO), you have the right to:

  • Access: Request a copy of your personal data (fees may apply).
  • Correction: Request updates if your data is inaccurate.

To exercise these rights, please contact us directly. Requests may be denied if the data is accurate or if the requested changes involve subjective opinions.

9. Direct Marketing
With your explicit consent, we may use your personal data for the following purposes:

  • Sending product promotions, updates, and discounts.
  • Sharing seasonal greetings and other communications.

You may opt out of direct marketing at any time by:

  • Emailing us with your preference.
  • Replying to marketing emails with "unsubscribe."

We will only share personal data for marketing purposes if you have given prior consent.

This PICS is designed to ensure transparency and safeguard your personal data. If you have any questions or wish to exercise your rights, please contact us at your earliest convenience.

Need Help?

Our customer support team is ready to assist! Reach us at: info@alexanderwestonlondon.com

Or take a loot at our Contact Page

Company Information:

Alexander Weston London

https://alexanderwestonlondon.com

Address: 38 Dawlish Ave, London SW18 4RW, United Kingdom 

Email: info@alexanderwestonlondon.com

Contact page: alexanderwestonlondon.com/contact

Phone number: +44 07917966781 

Customer Support Hours: Monday - Friday: 9:00 AM - 5:00 PM